Privacy Policy

1. Introduction

Halagon, Inc. (“Halagon,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website halagon.com and use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or request a demo
• Subscribe to our newsletter or marketing communications
• Contact us through our website or customer support
• Participate in surveys, promotions, or other activities
• Apply for employment opportunities

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device and usage patterns, including:

• Device information (type, operating system, browser type)
• IP address and geographic location
• Pages visited and time spent on pages
• Referring URLs and search terms
• Click patterns and navigation paths

2.3 Customer Data

In the course of providing our services, we may process operational data from your logistics systems, including warehouse management, transportation management, and order management data. This data is processed solely to provide and improve our services as specified in your service agreement.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To understand and analyze how you use our services
• To develop new products, services, features, and functionality
• To communicate with you, including for customer service, updates, and marketing
• To process transactions and send related information
• To send you technical notices, security alerts, and support messages
• To respond to your comments, questions, and requests
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
• Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Halagon, our users, or others.
• Consent: We may share information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to certain processing of your personal information.
• Restriction: Request restriction of processing in certain circumstances.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@halagon.com. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including the use of Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: